company information

Company information

CEO    Katsumasa Itagaki
zip code 759-0207
address 1-5-8 Nishikiwanamidai Ube, Yamaguchi, Japan
phone number 0836-41-7925
home page

We are also handling this shop.

This shop shows so many unique Japanese ceramics and porcelains.

The articles based on the Specified Commercial Transaction Act

Manager Katsumasa Itagaki
Zip code 759-0207
Address 1-5-8 Nishikiwanamidai Ube, Yamaguchi, Japan
Shipping Fee 0~15 U.S. dollars.

Please Check our Payment and Shipping method

Lead time Approximate Shipping lead time
to America / Canada 10-20 days
to Europe 10 -20 days
to Australia 7-10 days
to Asia 5-10 days
Payment method PayPal (You don’t need to have a PayPal account.Simply click on the PayPal icon at the checkout and then choose your credit card preference and follow the prompts.)
Payment Due Within 1 week of your purchase.
 Refunds and Exchanges ■ The post office keeps packages for ONLY 30 DAYS. The buyers are responsible for receiving items.

If the item return back to us, we can only return item fee. (Not for shipping fee)

■ If I send you a wrong item by mistake, I will send you a replacement or refund.

However, the product should be unused by buyer. Please contact to me.

■ These pictures of our handmade items are taken photos by us who are not professional for photography,

so please aware that the actual colors or shapes might be different than you see on the screen.

■ If you want to return the products,
*First, buyers need to be contacted to us within a week after receiving the products.
*I accept only UNUSED CONDITION. (WASHED products won’t be accepted)
*Buyers need to pay shipping fee to return. Please make sure the items won’t be lost in mail. (by using tracking or bar code etc)
*I will not accept any CUSTOM MADE products to return.

shop name Hagiyakiya
phone number 070-1874-2919
home page (English), (Japanese), (Facebook)